Monday, November 3, 2014

OCWEN LOAN SERVICING LLC


OCWEN COMPLAINT:

Submitted:      October 2014
Reported By:   Sally in Spring, Texas
Report Link:    CLICK HERE

I have paid a monthly premium for mortgage insurance since the inception of my loan in 3/2012. On August 29th, 2014 Ocwen charged my account for double the mortgage insurance. I called them and spoke to Lisa to ask why. She told me that this is always paid a month in advance and should have been since the beginning of my loan but I was behind a month and this extra payment was being applied to July 2014 so I would be caught up. She also informed me that I am not the only person this has happened to. 

So, according to her, going all the way back to the beginning of my loan, I never paid the first month's PMI. I requested a statement showing all payments and allocations back to 3/26/2012 and received it. I traced the PMI payments back and what I was told is a LIE. They have stolen $93.91 from me/my escrow account.

My loan started with Ally which was then obtained by Ocwen. The login to my account and format of the account information remained the same until 9/2014 when Ocwen has transitioned those loans over to it's official website. I am curious as to whether this has happed to others who also started with Ally. Seems to me they took a nominal fee for transferring people's accounts in a way they could claim was legal.

END CONSULTING ADVICE:

We routinely look for posts to answer in hopes that it will not only bring optimism to those homeowners and borrowers in distress but also some basic information to assist in fighting the banks that are "too big to fail" but yet don't appreciate the bailout that we provided in their time of need.  The debt collectors like SPS, SLS, Green Tree, Ocwen and Nationstar are simply just piranhas but they can be beat at their own game too just like the big banks can be defeated.  You CAN win this fight!!!

It pains me that you have fallen victim to the illegal, unfair, deceptive and abusive acts and practices of Ocwen since you have all the evidence you need to prove that your RIGHTS were violated but I also commend you for seeking help; too often homeowners do not fight for their consumer and constitutional rights!  With that said, you have overlooked a key aspect to your fight, which is putting it in writing in the form of a proper QWR to regulatory agencies outside of Ocwen that assist in fighting for your rights like the CFPB; it’s a shame that Ocwen can’t just do the right thing instead of this rampant abuse. 

We would be more than happy to educate you as to how to fight for your rights.  My firm routinely seeks out complaints online so that we can educate as to how to fight back on our weekday show called "The Daily Complaint" where we review a complaint and how to tackle it successfully. 

We reviewed your complaint on the show if you would like to listen, click here or visit The DailyComplaint.com

Let me additionally point out that Ocwen has violated your Constitutional rights as well as your consumer rights when they placed false fees on your account for PMI past due payments and then lied about you missing prior payments, that is criminal, period.  You can learn more by visiting the CFPB's website and learning more about the rights afforded you under the FDCPA, Dodd-Frank and RESPA via the CFPB – click here

In the event you have further questions, you can contact END Consulting and me directly as I would be more than happy to contact Ocwen on your behalf to determine the status of your error resolution!

END Consulting is a full service strategic debt and credit consulting firm started in 2006 with expertise is debt negotiations coupled with an exceptional track record of strategic consulting to include the real estate industry with a formidable business foundation.  We have successfully assisted hundreds of clients in the past year alone in achieving desired results with regards to their mortgage loan(s) to secure ethical, legal and affordable mortgage workout solutions.  The results that we negotiated for our clients were not on the table for most when we took on the client as it took regulatory muscle and aggressive communication to achieve the desired debt restructuring resolutions.

I would be happy to elaborate for anyone reading this as we always offer free consultation until we can determine if we can assist you to include contacting the bank and/or servicer for you for free to uncover the options that exist for you in this situation. You can reach me via email at Dana@ConsultingEND.com or via the web at www.ConsultingEND.com. I have had the pleasure of educating thousands of consumers on their rights and how to assert them to get what they want...my firm is exceptional at what we do! 

Every new beginning comes from some other beginning's END

Respectfully,

Dana Shafman
Managing Member
END Consulting
(888) 234-7006 Ext 101


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