NATIONSTAR COMPLAINT:
Submitted: February
2014
Reported By: S.Y. Sanger in CA
Report Link: CLICK HERE
I
have also been a victim of Nationstar Mortgage, but I have taken this issue a
step further. I have researched how to file a formal complaint against this
company. If you are serious about taking legal action against this company for
violation of your legal rights, then please follow these simple instructions.
The more people that file a formal complaint, the more these federal agencies
will take notice to correct this problem.
The
first agency to contact is the "Consumer Financial Protection Bureau"
at either (855) 411-2372 or by going on line to www.consumerfinance.gov. You
can either log a formal complaint by phone, Internet, or they will mail you a
complaint form to be filled out and then returned.
The
second agency to contact is your Congressional representative for your area.
Provide them with the necessary information so they are aware as this may
ultimately go before a congressional hearing.
On a final note, if anyone out there knows how to
contact these other individuals whom have filed complaints against Nationstar
on this site and other sites, then please forward this information to them.
END
CONSULTING ADVICE:
We cannot thank you enough S.Y. Sanger for not
only levying your complaint against Nationstar Mortgage in an effort to hold
them accountable for their actions, but also for doing it in a public forum to
help others accompanied by a solid avenue (CFPB) for mortgage relief for
homeowners and borrowers…great job! You
have turned your lemons into lemonade and have most likely picked up some
valuable consumer rights education in the process that will serve you well for
the remainder of your life. You MUST
know your consumer rights to assert them and achieve desired results!
While I am sorry for the abuse that you ALL have
suffered at the hands of Nationstar Mortgage, it is not surprising as we have
the unfortunate pleasure of dealing with Nationstar on an hourly basis it seems
for our clients that have experienced the same or similar current or delinquent
mortgage servicing abuses to include CFPB violations for payments not being
promptly and properly credited, restricted dual-tracking, fair review process,
no runarounds, notification of foreclosure alternatives, refusal to provide
payoffs and most importantly; unfair, deceptive and abusive acts and practices
(UDAAP).
I routinely look for posts to answer in hope that
it will not only bring optimism to those homeowners and borrowers in distress
but also some basic information to assist in fighting the banks that are
"too big to fail" but yet don't appreciate the bailout that we
provided in their time of need. The debt collectors like SPS, SLS, Green
Tree, Ocwen and Nationstar are simply just piranhas but they can be beat at
their own game too just like the big banks can be defeated. You CAN win
this fight!!!
With that said, you have provided a variety of
wonderful options for homeowners and borrowers for relief in your posting but
there are also so many more options available to borrowers and homeowners as
follows for relief and action:
FTC
HUD/FHA
FBI
USDOT
RESPA
FDIC
We would be more than happy to educate you as to
how to fight for your rights. My firm routinely seeks out complaints online so
that we can educate as to how to fight back on our weekday show called "The Daily Complaint”
where we review a complaint and how to tackle it successfully.
We reviewed your complaint on the show if you
would like to listen, visit www.TheDailyComplaint.com
You can learn more by visiting the CFPB's website
and becoming educated about the rights afforded you under the FDCPA, Dodd-Frank
and RESPA via the CFPB. At a minimum,
Nationstar has most likely violated your rights under the CFPB's new mortgage
servicing rules (RESPA/TILA) as afforded you via the Dodd-Frank Act. Here is a
link to the new rules: http://www.consumerfinance.gov/newsroom/consumer-financial-protection-bureau-rules-establish-strong-protections-for-homeowners-facing-foreclosure/
In the event you have further questions, you can
contact me via email at Dana@ConsultingEND.com or via the website at
www.ConsultingEND.com or via phone (my full contact information is below) as I
would be more than happy to contact Nationstar Mortgage on your behalf or with
you to determine the status of your loan as well as what options exist for you
as a borrower/homeowner!
Every new beginning comes from some other
beginning's END
Respectfully,
Dana Shafman
Managing Member
END Consulting
(888) 234-7006 Ext 101
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