NATIONSTAR COMPLAINT:
Submitted: October 2014
Reported By: Frank in Elk Grove, California
Report Link: CLICK HERE
My loan was transferred to Nationstar. After a few weeks after the
transfer I called to ask how to make a payment and setup automatic payment. A
message said to wait until I received until I received the welcome letter. I
later called them and asked about the welcome letter and they said that it was
sent. I was given the new loan number so I could log in which I did to setup
auto pay.
I received the letter on 10/21/2014, the payment due date was
10/17/2014, the web site tried to charge me 9.95 since it was a late payment so
I mailed in the payment. The next day I received a phone call from Nationstar
collection department wanting to know where my payment was. I told the person
that I was a new customer and they told me that the credit companies would not
be notified about the late payment. I am waiting to see if they charge me a
late fee. I don't believe it is right to do what they are doing and need to
stop this practice.
END CONSULTING
ADVICE:
We routinely look for posts to answer in hopes that it will not only
bring optimism to those homeowners and borrowers in distress but also some
basic information to assist in fighting the banks that are "too big to
fail" but yet don't appreciate the bailout that we provided in their time
of need. The debt collectors like SPS, SLS, Green Tree, Ocwen and
Nationstar are simply just piranhas but they can be beat at their own game too
just like the big banks can be defeated. You CAN win this fight!!!
It pains me that you have fallen victim to the illegal, unfair,
deceptive and abusive acts and practices of Nationstar but I also commend you
for seeking help; too often homeowners do not fight for their consumer and
constitutional rights!
With that said, you have overlooked a key aspect to your fight, which is
putting your objections in writing in the form of a proper QWR and attaching
proof of your consumer and Constitutional rights. If Nationstar does not remove any late
charges on other false charges then you take your fight to regulatory agencies
outside of Ocwen that assist in fighting for your rights like the CFPB; it’s a
shame that Nationstar engages in this type of abuse.
We would be more than happy to educate you as to how to fight for your
rights. My firm routinely seeks
out complaints online so that we can educate as to how to fight back on our
weekday show called "The
Daily Complaint" where we review a complaint and how to tackle it successfully.
We reviewed your complaint on the show if you would like to listen, click here or visit The DailyComplaint.com
You can learn more by visiting the CFPB's website and becoming educating
about the rights afforded you under the FDCPA, Dodd-Frank and RESPA via the
CFPB – click here.
In the event you have further questions, you can contact END
Consulting and me directly as I would be more than happy to contact Nationstar on
your behalf to determine the status of your payment!
END Consulting is a full service strategic debt and credit consulting
firm started in 2006 with expertise is debt negotiations coupled with an
exceptional track record of strategic consulting to include the real estate
industry with a formidable business foundation.
We have successfully assisted hundreds of clients in the past year alone
in achieving desired results with regards to their mortgage loan(s) to secure
ethical, legal and affordable mortgage workout solutions. The results that we negotiated for our
clients were not on the table for most when we took on the client as it took
regulatory muscle and aggressive communication to achieve the desired debt
restructuring resolutions.
I would be happy to elaborate for anyone reading this as we always
offer free consultation until we can determine if we can assist you to include
contacting the bank and/or servicer for you for free to uncover the options
that exist for you in this situation. You can reach me via email at
Dana@ConsultingEND.com or via the web at www.ConsultingEND.com. I have had the
pleasure of educating thousands of consumers on their rights and how to assert
them to get what they want...my firm is exceptional at what we do!
Every new beginning comes from some other beginning's END
Respectfully,
Dana Shafman
Managing Member
END Consulting
(888) 234-7006 Ext 101
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