SPS COMPLAINT:
Submitted: May
2015
Reported By: Chantal
in Dorchester, Massachusetts
SPS Select Portfolio Servicing they
are trying to foreclose on my property.
Hi
In October 2013 Chase mortgage bank gave my mortgage
to be serviced to SPS portfolios servicing. Chase withheld 2 mortgages before
the transfer. Since November 2013 SPS portfolios servicing is trying to foreclose
on me as they state I am missing 2 mortgage payments. I tried to write and fax
and speak to them and sent them information how Chase has the 2 payments but
they refused to acknowledge the situation.
They also refused to respond to my qualified
written request.
Please
do not do any business with them.
END
CONSULTING ADVICE:
Hi Chantal,
SPS is known for violating the rights of their
clients and consumers in general but you do not have to sit back and take it!
You have so many consumer rights and consumer protections under the FDCPA and
the CFPB and the FTC and RESPA with regard to your complaint and it only takes
a few minutes to submit the complaints online to the CFPB and FTC.
In fact, we covered your complaint today on our
radio show The Daily
Complaint and provided a pathway for success to include how to
contact the CFPB and FTC - thank you for posting your complaint online so that
others will have the opportunity to learn from the wrongdoing that you have
experienced at the hands of SPS and Chase. There are firm rules in place with
regard to the transferring of your mortgage loan to a new owner and/or servicer
and also to threatening foreclosure when not warranted or in error but again,
you must know your rights in order to assert your rights.
The QWR that you submitted to SPS should have
been acknowledged per RESPA in 5 business days and answered in 30 business days
or you do have recourse, so listen to us address your complaint on The Daily Complaint today
and contact us if you need further information on how to not only attack your
problem but to get the solutions that you are seeking.
Good luck!
Respectfully,
Dana Shafman
Managing Member
END Consulting
(888) 234-7006 Ext 101
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