OCWEN LOAN SERVICING

OCWEN COMPLAINT:

Submitted:      December 2014

Reported By:     Nogovsupport in Texas

Report Link:   CLICK HERE

I have been having trouble with Ocwen, first not giving me any information when requested about payments mailed in, second regarding insurance I covered my home with after the forced insurance put on me by IndyMac/One West Bank and now after much research I find that they are cohorts with Deutsche Bank National Trust. A company that is big on for losing and reselling for money. How does anyone fight them when our own government allows it. I have searched and searched for a lawyer to take them on. Have yet to find one. Do not trust the law firm of Mackie, Wolf, Zientz and Mann as they have sent me papers representing Ocwen. recoup the thousands of dollars I've lost.

END CONSULTING ADVICE:

First let me apologize on behalf of Ocwen as their unfair and abusive servicing of your mortgage loan violates your consumer rights with their continued refusal to provide information; Ocwen is required to provide to you with requested mortgage loan information, especially regarding escrow, per the FTC, CFPB, RESPA and Dodd-Frank Act (at a minimum) as a mortgage servicer.

I agree with David Humphreys that you should get a payment history but it is no longer necessary to send documentation via certified mail as Ocwen, as well as most if not all other servicers, have both a fax and an email that you can submit a request in writing to for immediate response per RESPA and the CFPB (Dodd-Frank Act).  You also do not need an attorney as you can locate and utilize all the tools needed to combat Ocwen via the internet.

It is not too late to fight for your rights but you will have to first get familiar with your consumer rights.  You can learn more about your consumer rights and the responsibilities of Ocwen as a mortgage servicer by visiting the CFPB's website and becoming educated about the rights afforded you under the FDCPA, Dodd-Frank and RESPA via the CFPB. Here is a link to the current rules that went effect in 2014 and stronger rules are forthcoming in 2015: http://www.consumerfinance.gov/newsroom/consumer-financial-protection-bureau-rules-establish-strong-protections-for-homeowners-facing-foreclosure/

We routinely look for posts to answer in hopes that it will not only bring optimism to those homeowners and borrowers in distress but also some basic information to assist in fighting the banks that are "too big to fail" but yet don't appreciate the bailout that we provided in their time of need. The debt collectors like Bayview, SPS, SLS, Green Tree, Selene, ASC, Ocwen and Nationstar are simply just piranhas but they can be beat at their own game too just like the big banks can be defeated.

Thank you as I commend you for taking the first step in asserting your consumer and constitutional rights by complaining about the situation in an effort to shed light on the abuse and encourage change. With that said, you have overlooked the key aspect to your fight, which is putting the violations and abuse in writing in the form of a proper QWR and attaching proof of your consumer and constitutional rights that have been violated; they have certainly been violated in this case per your posted complaints. 

A QWR is an integral tool in getting what you desire and all of the aforementioned mortgage lending and debt collection companies MUST answer your Qualified Written Requests (QWR); if they refuse then you take your fight to all the regulatory agencies outside of Ocwen that assist in fighting for your rights like the CFPB; it’s a shame that these more than profitable and previously bailed-out companies engage in this type of consumer abuse.

I would be more than happy to educate you as to how to fight for your rights as my firm routinely seeks out complaints online so that we can educate as to how to fight back on our weekday show called "The Daily Complaint” where we review a complaint and how to tackle it successfully.

We reviewed your complaint on the show if you would like to listen, visit www.TheDailyComplaint.com

As mentioned above, you can learn more by visiting the CFPB's website and becoming educated about the rights afforded you under the FDCPA, Dodd-Frank and RESPA via the CFPB. Here is a link to the current rules that went effect in 2014 and stronger rules are forthcoming in 2015: http://www.consumerfinance.gov/newsroom/consumer-financial-protection-bureau-rules-establish-strong-protections-for-homeowners-facing-foreclosure/

In the event you have further questions, you can contact me via email, web or phone (full contact information is below) as I would be more than happy to answer your questions, call Ocwen with you and/or point you in the right direction.

Every new beginning comes from some other beginning's END

Respectfully,

Dana Shafman

Managing Member

END Consulting

(888) 234-7006 Ext 101

Dana@ConsultingEND.com

www.TheDailyComplaint.com