CALIBER COMPLAINT:
Submitted: May
2015
Reported By: Ramona
in Waterford, Michigan
Disorganized crime somewhere in the
US
I've been working on a modification with these
people [Caliber Home Loans] for the last year and a half. I submitted full
paperwork no less than three times and finally got some help when I involved
the State of Michigan. I received HAMP funds and a new payment but now not only
are my new payments not being recorded, they're sending foreclosure notices
based on not receiving the amount of the old payment. There's ONE 800 number that
rings at a call center but you can't get past them to get any real help. Is
this a scam company? Does anybody know what's going on here?
END
CONSULTING ADVICE:
Hi Ramona,
I have had many dealings with Caliber Home Loans
and can completely validate your complaints. I commend you for contacting the
state of Michigan, as that is an excellent and important step in asserting your
consumer rights.
You have so many consumer rights and consumer
protections under the FDCPA and the CFPB and the FTC and RESPA with regard to
your complaint and it only takes a few minutes to submit the complaints online
to the CFPB and FTC for an immediate response and action.
In fact, we covered your complaint today on our
radio show The Daily Complaint
and provided a pathway for success to include how to contact the CFPB - thank
you for posting your complaint online via the Ripoff Report so that others will
have the opportunity to learn from your experiences in dealing with Caliber
Home Loans. There are firm rules in place with regard to the posting of your
payments during the MHA HAMP trial period plan and also to moving forward with
foreclosure but again, you must know your rights in order to exercise your
rights.
In addition to submitting complaints to the CFPB,
I would suggest preparing a QWR for Caliber Home Loans – you can learn how
through the CFPB by typing in QWR in their search bar. They are required to
acknowledge the QWR per RESPA in 5 business days and answer it in 30 business
days or you do have recourse, so listen to us address your complaint on The Daily Complaint today and
contact us if you need further information on how to not only attack your
problem but to get the solutions that you are seeking. You can hold Caliber
Home Loans accountable for their actions!
Good luck!
Respectfully,
Dana Shafman
Managing Member
END Consulting
(888) 234-7006 Ext 101
